Tour Reservation Policy
To request a reservation, select your tour and complete the online booking form with all requested details. Enter each traveler’s full name exactly as shown on their passport. Review the tour inclusions, payment amount and these booking terms before submitting your reservation and completing the payment steps shown at checkout.
- ✔A 30% deposit is required on the total tour price to reserve the tour and obtain tour confirmation.
- ✔The remaining balance on the total tour price can be paid in cash upon arrival in Istanbul. A credit card or a debit card may also be used to pay the remaining balance. However, an additional bank processing fee of 5% on the remaining balance will have to be paid by the clients.
- ✔If applicable, domestic flight/bus tickets will only be purchased after a deposit has been made on the total tour amount.
- ✔Please note that per the written itinerary some tours may require full payment at the time of booking which can be made using a credit card.
All of our tour prices are listed in Euros (EUR). Available online payment methods are shown at checkout. Payments are processed in Euros (EUR) by All Istanbul Tours.
Please note that if your credit card account is based in a different currency, your bank may apply a currency conversion fee at the time of transaction.
Note: If you prefer to pay the remaining balance in US Dollars (USD) upon arrival, the amount will be calculated based on the EUR-to-USD exchange rate on the day of payment. Since exchange rates fluctuate daily, we are unable to confirm the exact USD amount in advance.
Cancellation or Date Change Policy
If you need to cancel or change your travel dates, you must notify All Istanbul Tours at least 5 days before the tour starts.
- For a cancellation or date-change request received at least 5 days before the tour starts, the cost of all non-refundable flight and bus tickets will be deducted from the paid balance.
- For a cancellation or date-change request received less than 5 days before the tour starts, the full amount paid is non-refundable.
- If a traveler does not appear for the booked service, the reservation is treated as a no-show and the full amount paid is non-refundable.
Special Notes
- ✔In order to protect your personal property, please bring any valuable items with you at all times. Please do not leave any valuable items on the bus or at the hotel, attraction, or restaurant. All Istanbul Tours, local operators, drivers, and tour guides are not responsible for any theft or loss at any location.
- ✔The type and scope of airport transfers are stated in each tour itinerary and its inclusions. Transfers described as private are provided privately. For shared shuttle transfers, you may need to wait for other travelers before departure. Transfers listed as excluded are not included in the tour price.
- ✔If an itinerary includes a shopping stop, the whole group will be taken to a shop to look around and shop if they so desire. If you are not interested in shopping, as part of a group you will still need to wait for others in the group who are interested in shopping and may be making a purchase. A purchase at these shopping stops is absolutely not mandatory. You may also stay inside the bus or wait outside the shop for the duration of this stop if you do not wish to enter the shop or want to make a purchase. If you do not wish to make any shopping stops with a group, please contact us about booking a private tour for you that is fully catered to your needs.
Important Notice
- ✔Please use your own credit card or debit card to pay for your booking.
- ✔At least one of the passengers should be the credit card or debit card holder.
- ✔If you ask another person not taking this tour to pay for you, please ask the credit card or debit card holder to send an authorization letter and ID card to [email protected] right after he/she has paid.
I have READ, UNDERSTOOD, and AGREE to the Terms & Conditions of All Istanbul Tours